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You are free to use a different mail server but still host your website with Another. This can be accomplished through changing your MX records. Making changes to your MX records will still allow you to host your website with Whogohost, but your email at a third party server such as Google.

How do MX records work?

MX (Mail Exchanger) records are a type of DNS record that determine which mail server is responsible for handling your email. The MX record is set to point to a canonical hostname, such as example.com or mail.example.com. This hostname is another record known as an A (address) record, which points to an IP address. That IP address is the server that will be handling the email for your domain.

You may notice there can be multiple MX records. These are set into a chronological priority order, where the lowest number gets priority. Incoming email checks for the server set for the lowest priority first. If that server does not respond, it goes to the next on the list, and so on. Companies that service large email server farms, such as Google, will have several servers to handle massive amounts of incoming emails.

How do I view my current mx records?

If you want to check your current MX records for reveiw or troubleshooting, you may view them via our Visual Dig tool. This tool displays your MX records and how they point in a graphical view. You can find a link to that tool below.

You can also view your records using the DIG command in SSH. For example, the command would look like: dig

Obtaining Third Party MX Records

The first step in routing your mail to a third party is the obtain the MX records that party wants you to use. In this example, we’ll use Google. Google would provide you with a list of MX records to enter in. This must be entered correctly for the email to function properly:

Note! In order for you to use G Suite MX records with Google, you will need to get a G Suite account. Please visit this link to get a G Suite account.

Priority Mail Server
1 ASPMX.L.GOOGLE.COM
5 ALT1.ASPMX.L.GOOGLE.COM
5 ALT2.ASPMX.L.GOOGLE.COM
10 ALT3.ASPMX.L.GOOGLE.COM
10 ALT4.ASPMX.L.GOOGLE.COM

The MX records above are an example of the MX records you would need to use to set up G Suite. (For more info, please see G Suite MX record values)

Changing your Domain’s MX Record

  1. The first step is to log into your cPanel account.
  2. click  MX entry in cpanelOnce logged into cPanel, find the icon “MX Entry” in the Mail section:

    Important! If you still need to receive your email on our server while the Google MX records are propagating, DO NOT remove the original MX record. Update the original MX record to priority 100 to prevent email from bouncing, instead of removing the 0 priority MX record. Once the Google MX records are propagated, you can then remove the original MX record.

    Please note that Google Apps has changed their name to G Suite.

  3. Add a new recordIf you have more than one domain, then click on the drop down-arrow to select the domain that you wish to edit.
  4. Add a new recordIf you want to remove the existing records, click on the delete link next to each record. In this example, We will use the same records as above, as if we were going to use G Suite.
  5. Add a new recordOnce you have entered in the record correctly, simply click “Add New Record” and now you can verify the record was created correctly. Follow this same process for each record you need to create.

And Thats it.

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John Onyejegbu

John Loves to code!!! He loves engaging in challenging tasks, identifying problems in our society and using technology to solve those problems!!!
I am a strong software developer with an extensive background in all part of the software development lifecycle. My unique career has given me Experience in not only development, but project management, database design and management, software testing, quality assurance, and disaster recovery planning.